Terms and Conditions

Booking and payment policy

A non-refundable retainer fee is required to schedule your photo session. A retainer invoice will be sent and payment of the deposit shall be made via ETF. A final invoice will be sent once the client confirms their definite package, before the final editing/retouching stage.

 

Cancellation policy

Cancellations of photo sessions will forfeit the deposit paid for that session.

If BellaShoot needs to cancel due to emergency or force majeure, we will give you a full refund of the deposit or reschedule the session.

 

Rescheduling policy

Sessions can be rescheduled provided at least 48 hrs notice is given. Notices given with less than 48 hrs of the session date or non attendance will result in the holding deposit being forfeited, and a new deposit will be due for the rescheduled date.

Rescheduling due to inclement weather is up to BellaShoot’s discretion.  In these instances, there will be no additional charge to the client.

 

Referral Program

Clients who refer new clients will be rewarded with credit points in the form of [%] discounts towards future sessions or package orders. Every time BellaShoot signs up a new client, 1 point will be awarded to the client who gave the referral. That 1 credit point corresponds to a 5% discount over the listed price of any new order.

Credit points are cumulative, which means a client who refers 10 new clients, for example, will get a 50% discount in their next order.

The new prospective client will be asked by BellaShoot in initial questionnaire (when clients requests a quote) who gave the referral, and the credit points will be allocated in BellaShoot’s database to the client giving the referral.

Credit points are actually awarded when the new client materializes a booking by paying the retainer fee for a new session.

When a client uses their credit points, the credit count is reset (back to zero and restart).

 

Customer Loyalty Program

Clients who come back will also be rewarded with credit points. Every time a repeat client books a new session, 2 credit point (5% discount each) will be allocated to them in BellaShoot’s database.

These credits are also cumulative, which means there is a 10% taken off of the listed price every time a client comes back, with a limit of 50%.

Both previous benefits are additive.

Example:

  1. Sarah books a session
  2. Sarah refers 10 new clients during a 6 month period
  3. Sarah comes back in 6 months’ time for a new session
    • +10 points (for referring 10 new clients)
    • +2 points (for coming back)
    • Total: +12 points
    • 60% discount (12 points @5% each = 60%)

In short:

  • Client refers new client: 1 point
  • Client comes back: 2 points
  • 1 point = 5% discount
  • Points are cumulative
  • Referral points reset when used
  • Loyalty points capped at 10 points

Copyright

Under Australian Copyright law, the first owner of copyright is the creator of a work. For freelance commercial photography, this means that copyright is automatically held by the photographer, unless there is an agreement between the photographer and the client that states otherwise.

Copyright owners have a number of exclusive rights. These include the right to publish a photograph for the first time, reproduce the photograph and communicate the photograph to the public in an electronic or on-line form.

Under BellaShoot’s terms, you, the client, are granted with ownership of copyright on all images you purchase from BellaShoot, as long they are reproduced for a private or domestic purpose. Commercial exploitation of the photographs, or use for any other purpose is prohibited without BellaShoot’s permission.

On occasions, BellaShoot may want to use a few images from your photoshoot to create promotional material (portfolio book, brochures, website, etc.). In this case, we’ll contact you to get your approval and authorization before publishing any image.

Copyright in Australia is covered by the Copyright Act 1968 (Cth)

Get in touch

Request quote